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Robert Half Director of Managed Services in Westlake, Ohio

Description We are looking for a seasoned IT Director to join our team in WESTLAKE, Ohio. This role involves directing and managing our IT services operation, overseeing budgeting and office operations, and ensuring excellent business processes. The IT Director will also be expected to exhibit a deep understanding of computer systems, their features, and integration capabilities.

Responsibilities:

• Manage and direct a Managed IT Services operation, ensuring smooth running and efficiency.

• Oversee business processes, management, budgeting, and office operations.

• Demonstrate excellent knowledge of computer systems, features, and integration capabilities.

• Prove ability in IT planning, organization, and development.

• Present ideas in a business-friendly and user-friendly language.

• Motivate in a team-oriented, collaborative environment.

• Show expertise with all Microsoft Products.

• Utilize ConnectWise skills in the execution of responsibilities.

• Understand and manage business processes, budgeting, and office operations.

• Ability to present technical ideas in a user-friendly language. Requirements • Bachelor's degree in Information Technology, Computer Science or related field.

• Minimum of 5 years of experience in an IT leadership role.

• Proficiency in using ConnectWise.

• Strong strategic and business acumen with the ability to align technology solutions with business goals.

• Exceptional leadership skills with the proven ability to build, guide and maintain high-performing teams.

• Proven experience in IT infrastructure strategic planning and development.

• Excellent understanding of project management principles.

• Superior understanding of the organization’s goals and objectives.

• Demonstrated ability to apply IT in solving business problems.

• In-depth knowledge of applicable laws and regulations as they relate to IT.

• Strong understanding of human resource management principles, practices, and procedures.

• Excellent written and oral communication skills.

• Excellent interpersonal skills.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed.

• Keen attention to detail.

• Proven analytical, evaluative, and problem-solving abilities.

• Exceptional customer service orientation.

• Extensive experience working in a team-oriented, collaborative environment.

• Maintains confidentiality with sensitive information. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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