Description

Methodist Healthcare System

Coordinator Patient Care

Emergency Department

Full Time - Non-Exempt

Mixed Shifts, Weekdays Only!

Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career in our Clinical Outcomes Department. Submit your application today!

Benefits:

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program, and student loan repayment. We would love to talk to you about this fantastic opportunity.

Seeking a Patient Care Coordinator to be responsible for the programs and resources that support the coordination of ED patients through complex healthcare environments for the optimization of care, outcomes, and patient experience. Responsible for facilitating patient follow-up through coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex disease, and streamline the intervention process. The Patient Care Coordinator guides patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes while consistently providing exceptional customer service. Serves as a point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services.

In this role, Patient Care Coordinator will:

• Reviews patient case lists generated by technology-enabled data triggers to identify patients that could benefit from intervention

• Communicates with physicians (in the hospital and in the community) about patients' potential for referral / follow-up treatment

• Provides feedback to leadership through daily communication and weekly status updates in regards to target population in order to enhance care coordination and patient experience.

• Collaborates with care team members and suggests ideas for development.

• Significantly improves specific processes; recommends and facilitates initiatives to improve stakeholder value.

• Drives key business improvements and results.

• Participates as a subject matter expert. 8. Demonstrates competency and compassion and performs consistently under routine conditions/situations.

Minimum Requirements:

• Education: Associates Degree required from an Accredited Program 2.

• Experience: Minimum 2 years of customer service experience or patient experience. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).

Methodist Healthcare is recognized as the most respected and preferred healthcare provider in the South Texas region. As San Antonio’s second largest private employer, we employ more than 11,000 individuals, including 2,700 physicians in all specialties. Methodist Healthcare is a 50-50 co-ownership between Methodist Healthcare Ministries of South Texas, Inc. and HCA Healthcare. Since 1963, our commitment has never wavered in consistently improving the health and wellness of our community by “Serving Humanity to Honor God.”

Our network of greater San Antonio hospitals includes nine acute care facilities: Methodist Hospital, Methodist Children's Hospital, Methodist Hospital Ambulatory Surgery, Methodist Hospital Metropolitan, Methodist Hospital Northeast, Methodist Hospital South, Methodist Hospital Specialty and Transplant, Methodist Hospital Stone Oak and Methodist Hospital Texsan. We also offer 4 freestanding emergency centers in Boerne, Converse, Westover Hills, and the Quarry. At each of our facilities, we offer an outstanding selection of doctors, healthcare professionals, equipment and health services from wellness events to transplant services, pediatrics, dermatology, cardiology, oncology and a complete range of other medical services. For more information, please visit our website at www.sahealth.com .

Be a part of an organization that invests in you. We are actively reviewing applications. Qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application today and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.