JOB REQUIREMENTS: Job Summary: This position is part of a team which provides courteous and efficient customer service to clients and staff. The position supports corporate and program operations with services through a variety of administrative support functions. Job Duties include: * Greets and registers clients for appointments and contacts program specific staff of their arrival. * Collects and routes all paperwork that is dropped off in the office lobby. * Accepts rental payments and provides receipts. * Answers telephone calls and responds to inquiries concerning programs, services and operations. * Enters client data into computerized program data base. * Maintains office supply inventory. * Receives and processes incoming mail and outgoing mail. * Provides assistance with special projects. * Conducts annual client background checks. * Initiates annual verifications of client data. * Reviews and notarizes client documents for ICS programs. * Participates in team meetings. * Engagement in company sponsored events (i.e., Ladder of Hope) ***** OTHER EXPERIENCE AND QUALIFICATIONS: * 1-2 years of experience in a front-end Customer Service/Receptionist role preferred. * Experience with assistance programs for low-income or otherwise disadvantaged groups of people helpful. * Bilingual desired. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: loride@ics-gb.org Mail a Rsum: 2605 S. Oneida St Suite 106 Green Bay, WI 54304